OpenRoad Auto Group earns Platinum Level Award as one of Canada’s Best Managed Companies

RICHMOND, B.C. (March 12, 2019) – OpenRoad Auto Group has been named one of Canada’s Best Managed Companies for the seventh year in a row and has been honoured with the prestigious Platinum Club award, the program’s highest level of corporate recognition. As B.C.’s largest automotive dealership group, the company is pleased to be recognized with this extraordinary achievement within the Canadian retail industry.

Now in its 25th year, Canada’s Best Managed Companies is the country’s leading business awards program, recognizing Canadian-owned and managed companies with revenues over $15 million for innovative, world-class practices and excellence in management abilities. Every year, hundreds of entrepreneurial companies compete for this designation in a rigorous and independent process that evaluates the caliber of their management abilities and practices.

“We are continually striving to offer a better experience and unlimited possibilities for our employees and customers, so to achieve the Platinum level as one of Canada’s Best Managed Companies truly validates our efforts to raise the bar within our industry,” said Christian Chia, Chief Executive Officer of OpenRoad Auto Group.

Founded in 2000, OpenRoad Auto Group continues to demonstrate leadership in the areas of automotive retail growth, profitability, and innovation as B.C.’s largest volume dealership group by employing new technologies and programs that improve the overall customer experience. Through new programs like Portfolio by OpenRoad, Canada’s first luxury car subscription service; OpenRoad’s Payment Engine, an innovative digital platform that allows customers to search for new and used cars by payment level; and Club OpenRoad, the company’s successful customer loyalty program offering discounts and access to member-only events.

OpenRoad currently employs over 1,500 associates with one of the highest employee retention rates in the industry. The company offers employees access to a variety of professional development and corporate culture building programs including the OpenRoad Leadership Development Program, a two-year course that gives selected associates the opportunity to gain experience and develop skills through diverse work experiences, education and networking.

OpenRoad currently owns and manages 33 retail and service locations in British Columbia and Washington representing 21 automotive brands, including Audi, BMW, Porsche, Jaguar, Land Rover, Infiniti, Lexus, Volkswagen, Hyundai, Mazda, Mercedes-Benz, Honda, Toyota, Hyundai, Genesis, MINI, Karma, McLaren, Lamborghini, Bentley and Rolls-Royce, in addition to OpenRoad Exotics and three Richmond Auto Body locations.

Applicants are evaluated by an independent judging panel comprised of representatives from program sponsors in addition to special guest judges. 2019 Best Managed companies share commonalities that include a clear strategy and vision, investment in capability and commitment to talent.

2019 winners of the Canada’s Best Managed Companies award, along with Requalified, Gold Standard, Gold Requalified winners and Platinum Club members will be honoured at the annual Canada’s Best Managed Companies gala in Toronto on April 17, 2019.

A complete list of Best Managed winners, Requalified winners, Gold Standard winners, Gold Standard requalified winners and Platinum Club winners is available at www.bestmanagedcompanies.ca.

For further information, please contact: 
bestmanagedcompanies@deloitte.ca
www.bestmanagedcompanies.ca

About Canada’s Best Managed Companies
Canada’s Best Managed Companies continues to be the mark of excellence for Canadian-owned and managed companies with revenues over $15 million. Every year since the launch of the program in 1993, hundreds of entrepreneurial companies have competed for this designation in a rigorous and independent process that evaluates their management skills and practices. The awards are granted on five levels: 1) Best Managed winner (one of the new winners selected each year); 2) Requalified member (repeat winners retain the Best Managed designation for two additional years, subject to annual operational and financial review); 3) Gold Standard winner (After three consecutive years of maintaining their Best Managed status, these winners have demonstrated their commitment to the program and successfully reapplied for the designation); 4) Gold Requalified member (Gold Standard winners may requalify for two additional years, subject to annual operational and financial review); 5) Platinum Club member (winners that maintain Best Managed status for a minimum of six consecutive years). Program sponsors are Deloitte, CIBC, Canadian Business, Smith School of Business and MacKay CEO Forums. For further information, visit www.bestmanagedcompanies.ca.

About OpenRoad Auto Group
OpenRoad Auto Group is B.C.’s largest automotive dealership group with over 1,500 associates representing 21 quality automotive brands at 33 retail and service locations. Established In 2000, OpenRoad Auto Group offers car buyers and owners an experiential automotive retail service. With sales and service in multiple languages, OpenRoad Auto Group encourages a car buying experience based on openness, participation and expertise. OpenRoad is proud to be a Platinum Club Member of the Canada’s Best Managed Companies Program, a CADA Laureate, and the recipient of multiple Canadian Best Employer Awards. openroadautogroup.com.

MEDIA CONTACT:

Tanis Sullivan
Tanis Sullivan Communications
(604) 230-8008
tanis@tanissullivan.com

OpenRoad Auto Group unveils PORTFOLIO, Canada’s first all-inclusive, multi-brand luxury car subscription service

Portfolio by OpenRoad

NOVEMBER 22, 2018 (Vancouver, B.C.) – Christian Chia, CEO of OpenRoad Auto Group, B.C.’s largest automotive retail group, unveiled the new dawn of driving today with the launch of PORTFOLIO by OpenRoad, Canada’s first all-inclusive, multi-brand luxury car subscription service offering consumers the freedom to experience luxury on their own terms.

As of today, Metro Vancouver car enthusiasts can sign up for the application-based subscription program and drive up to four new luxury cars per month from brands like Porsche, Land Rover, Jaguar, Lexus, Mercedes-Benz, BMW, Genesis, Infiniti and Audi for one flat monthly fee. The service makes it easier than ever to get behind the wheel of your dream car. Each PORTFOLIO subscription includes comprehensive vehicle insurance, maintenance, pick-up and delivery through a 24-hour concierge service.

With the launch of PORTFOLIO, Canadians will finally have a luxury car subscription that offers variety and a flexible premium driving experience that suits their changing needs and desires on a monthly basis – all with a simple swipe on their smartphone.

“These days consumers are seeking more variety in their driving experience beyond the traditional car ownership model,” said Christian Chia, CEO of OpenRoad Auto Group. “We’re excited to be able to offer a new option that will be attractive to a growing consumer segment – one that delivers more convenience, a lower level of commitment, and flexible access to more dream cars, more often.”

Unlike other Canadian car subscription services, PORTFOLIO is the only all-inclusive, multi-brand car subscription to offer a line up of 25 new model cars, representing over nine different luxury brands . In addition, PORTFOLIO is the only Canadian monthly car subscription to allow more than one flip every 30 days, accommodating up to four car changes per month. Subscribers can choose from three exclusive packages – $2,499 per month for six months, $2,999 for three months or $3,499 for a month-to-month subscription. There is also a one-time initiation fee of $750. Drivers must be a minimum of 21 years old and have a clean driving record. The first cars will be delivered as of January 1, 2019.

Reports show that today’s culture of instant gratification and impulse purchases are driving the car subscription service model with many examples of successful programs in the United States and select manufacturer-driven programs in Canada. OpenRoad believes PORTFOLIO will be appealing to luxury car enthusiasts, affluent professionals and business executives, particularly those with client-facing professions.

OpenRoad partnered with Clutch Technologies, a leading software platform provider with a proven track record for helping many U.S. based companies deploy successful car subscription programs.

Given the success of the program, the company has plans to expand the service from high end luxury to a mid-level line up of cars by next year.

With the launch of PORTFOLIO, OpenRoad Auto Group proves, once again, that it is a leading Canadian innovator. As B.C.’s largest automotive retail company and a multi-award winning, progressive organization led by CEO, Christian Chia, B.C.’s 2018 EY Entrepreneur of the Year, OpenRoad has a track record for innovation and is proud to be leading the pack in this new category within the Canadian automotive industry.

For more information about PORTFOLIO, visit PortfoliobyOpenRoad.com or download the application for iPhone and Android. High resolution, interviews, demonstrations and test drives are available upon request.

ABOUT OPENROAD AUTO GROUP

OpenRoad Auto Group is B.C.’s largest automotive dealership group with over 1,300 associates representing 19 quality automotive brands at 26 full-service retail locations, including 23 dealerships and 3 collision centres. dealerships, OpenRoad Auto Group offers car buyers and owners an experiential automotive retail service. With sales and service in multiple languages, OpenRoad Auto Group encourages a car buying experience based on openness, participation and expertise. OpenRoad is proud to be one of Canada’s Best Managed Companies, a CADA Laureate, and the recipient of multiple Canadian Best Employer Awards. Visit OpenRoad Auto Group online at openroadautogroup.com.

MEDIA CONTACT:
Tanis Sullivan
Tanis Sullivan Communications
604-230-8008
tanis@tanissullivan.com

Christian Chia, CEO of OpenRoad Auto Group named finalist in the EY Entrepreneur Of the Year Awards 2018 Pacific program

Christian Chia Wins 2018

July 9, 2018 (Vancouver, B.C.) – The finalists in Ernst & Young Entrepreneur Of the Year Awards 2018 Pacific program have been announced and Christian Chia, CEO of OpenRoad Auto Group, has been named amongst the prestigious list of B.C.’s entrepreneurial trailblazers. As the leader of the region’s largest automotive retail group, Chia is being recognized for his leadership in business innovation and entrepreneurship in the Business to Consumer category.

“It is a great honour to be recognized by EY as a finalist among such an esteemed group of entrepreneurs,” said Christian Chia, CEO of OpenRoad Auto Group. “At OpenRoad, we’ve worked very hard to stay ahead of competition and to offer a superior car ownership experience at every turn, so this recognition is really a tribute to the dedication of the entire OpenRoad team.”

Each year Ernst & Young recognizes entrepreneurs who drive growth and build their businesses with creativity and purpose. This year, 35 finalists across nine categories had made the list of finalists. Over the past 25 years, the program has recognized more than 3,800 finalists and presented more than 1,000 awards to inspiring Canadian entrepreneurs.

The panel of judges has selected Christian Chia as a finalist based on his demonstrated entrepreneurial leadership in the rapid growth of OpenRoad Auto Group since 2000 to become the largest auto retailer in British Columbia, one of B.C.’s forty fastest-growing private companies, and the operator of 26 retail locations:  23 dealerships, 19 brands, and three collision centres. The company plans to expand further in western Canada and Washington State. Chia now employs more than 1,200 staff and has built the company’s success by investing in strong employee and customer loyalty programs; a premium automotive brand portfolio; excellence in business intelligence; an enhanced customer experience online; and a superior overall car ownership experience.

The Pacific finalists will come together on September 25, 2018 in Vancouver, where EY will name one winner in each of the nine categories selected by the independent panel of judges. One of those category winners will be named the overall Pacific Entrepreneur Of The Year and will later compete with regional winners from Atlantic, Québec, Ontario and Prairies for the EY Entrepreneur Of The Year Canada title. The Canadian winner will go on to compete with winners from across the globe for the title of EY World Entrepreneur Of The Year in June 2019.

For full program details, visit ey.com/ca/eoy.

 

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About EY Entrepreneur Of The Year®

EY Entrepreneur Of The Year is the world’s most prestigious business awards program for entrepreneurs. The program makes a difference through the way it encourages entrepreneurial activity among those with potential and recognizes the contribution of people who inspire others with their vision, leadership and achievement. As the first and only truly global awards program of its kind, Entrepreneur Of The Year celebrates those who are building and leading successful, growing and dynamic businesses, recognizing them through regional, national and global awards programs in more than 145 cities in more than 60 countries. ey.com/eoy

The 2018 Pacific independent judging panel consists of Charles Chang, President & Founder, Lyra Growth Partners Inc.; Debra Hewson, President & CEO, Odlum Brown; Sacha McLean, Partner, McLean Group; Ali Pejman, Partner, Fort Capital Partners; Lisa Shields, Founder & CEO, FI.SPAN Services Inc.; Bill Tam, Co-Chair, Digital Technology Supercluster; Cathy Thorpe, President & CEO; Nurse Next Door; and Marsha Walden, President & CEO, Destination British Columbia.

This year’s program national sponsors are ICI RDI, The TMX Group, The Globe and Mail Inc., Media One Creative, Merrill Corporation, Kira Talent, Air Canada and The Printing House Limited. Pacific regional sponsors are Leone, Canada Wide Media, Hunt Personnel, Rocky Mountaineer and the University of British Columbia.

About OpenRoad Auto Group

OpenRoad Auto Group is B.C.’s largest automotive dealership group with over 1,200 associates representing 19 quality automotive brands at 23 full-service car dealerships. Established In 2000, OpenRoad Auto Group offers car buyers and owners an experiential automotive retail service. With sales and service in multiple languages, OpenRoad Auto Group encourages a car buying experience based on openness, participation and expertise. OpenRoad is proud to be one of Canada’s Best Managed Companies, a CADA Laureate, and the recipient of multiple Canadian Best Employer Awards. www.openroadautogroup.com

MEDIA CONTACT:

Tanis Sullivan

Tanis Sullivan Communications

604-230-8008

tanis@tanissullivan.com

OpenRoad gets personal with Todd Talbot, Co-host of Love It or List it Vancouver At OpenRoad Toyota Richmond

JULY 10, 2017 (RICHMOND, B.C.) – B.C.’s largest automotive retail group is getting personal with one of Canada’s hottest TV personalities – Todd Talbot, the co-host of Love It or List It Vancouver. OpenRoad Auto Group recently partnered with Talbot to produce a series of videos profiling Talbot and his new Toyota Tacoma from OpenRoad Toyota Richmond as part of a social media campaign being rolled out this week.

“You couldn’t get a better or more genuine spokesperson for your brand,” said Christian Chia, President & CEO of OpenRoad Auto Group. “Todd has been a long time customer of ours at MINI Yaletown, so we’re delighted to extend our relationship in this way to showcase his personal side and demonstrate how his OpenRoad vehicle fits into his lifestyle.”

The first video is titled “73 Questions with Todd Talbot” which features Talbot walking through OpenRoad Toyota Richmond while answering rapid fire questions and performing celebrity impressions and showing off his dance moves. OpenRoad will release a second video showcasing Talbot in the Toyota Tacoma later this month, followed by another series featuring another vehicle in early 2018.

The partnership between OpenRoad and Talbot also includes his work as an emcee at OpenRoad’s annual charity golf tournament and social media posts from Talbot directly which will highlight the diversity of his vehicle for his work and lifestyle as a TV host, a realtor, renovator and a family man.

“Like most people, I’m really busy between working, moving, renovating, and being a dad, so the Tacoma plays a big role in my daily routine,” said Talbot. “I look forward to sharing a glimpse behind-the-scenes, and I hope our friends on social media will come along for the ride!”

 

 

Interviews with OpenRoad spokespeople and high-resolution photos are available upon request. 

ABOUT OPENROAD AUTO GROUP
OpenRoad Auto Group is B.C.’s largest automotive dealership group with over 1,000 associates representing 18 quality automotive brands at 22 full-service car dealerships. Established In 2000, OpenRoad Auto Group offers car buyers and owners an experiential automotive retail service. With sales and service in multiple languages, OpenRoad Auto Group encourages a car buying experience based on openness, participation and expertise. OpenRoad is proud to be one of Canada’s Best Managed Companies, a CADA Laureate, and the recipient of multiple Canadian Best Employer Awards. openroadautogroup.com

 

MEDIA CONTACT

Tanis Sullivan
604-230-8008
tanis@tanissullivan.com

OpenRoad selects Remo Ruscitti to compete in the 2017 Porsche GT3 Cup Challenge Canada

May 10, 2017 (Richmond, B.C.) – OpenRoad Auto Group is pleased to announce that Remo Ruscitti has been selected to join OpenRoad Racing as their new head driver for the 2017 GT3 Challenge Canada. The 23-year-old race car driver from Burnaby, B.C. was chosen based his outstanding performance during a recent shootout at Area 27 Motorsports Park in Osoyoos, B.C. where he competed against four other young Canadian race car drivers and won. 

“We’ve had our eye on Remo for some time now and we think that he’s got a chance to become one of the best professional race car drivers in Canada,” said Christian Chia, President & CEO of OpenRoad Auto Group. “We’re thrilled to bring him on board and look forward to a successful racing season ahead!”

Ruscitti succeeded in becoming OpenRoad’s top pick despite competing in unfavourable weather conditions over the course of two days at Area 27 in Osoyoos, B.C., proving to the OpenRoad team that he’s got what it takes to come out a winner.

“It was a challenging shootout but it worked out in my favour and I’m beyond excited and humbled to have been chosen to race and represent OpenRoad Racing and Porsche Centre Langley in 2017,” said Ruscitti. “I can’t thank Christian and his team enough for this opportunity and I’m eager to hit the track with them again later this month.

The 2017 Porsche GT3 Cup Challenge Canada will be OpenRoad Racing’s fourth season competing in the national motorsports competition. In 2014, OpenRoad won the championship with their former race car driver, Scott Hargrove followed by a second place win in 2016.

Ruscitti’s first race will take place at the Canadian Tire Motorsport Park in Ontario on May 18th followed by five consecutive races across Canada, including the Honda Toronto Indy as part of the Ultra 94 Porsche GT3 Cup Challenge Canada. OpenRoad Racing’s technical support partners for 2017 will once again be Matt Hardiman and Bestline Auto Tech.

Ruscitti has been racing since he was just eight years old. He has proven his talents on and off track and is an extremely hard working, determined athlete. His accomplishments to date include placing third in the 2016 Six Hours of Watkins Glen; fifth in class at the 2015 Rolex 24Hrs of Daytona PC; 2014 Continental Tire Sports Car Challenge Race Winner; 2014 IMSA Prototype Lites Race Winner; 2014 Highest Finishing Rookie in ST Category; 2013 Pirelli World Challenge Rookie of the Year; and placing third overall at the 2013 Pirelli World Challenge Championship. Ruscitti looks forward to returning to Mosport for his first race with OpenRoad. It’s a track he’s had great experience with, and where he’s already claimed three professional wins.

For more information about Remo Ruscitti, visit www.remoruscitti.com

ABOUT OPENROAD RACING
Founded in 2004, the OpenRoad racing team is spearheaded by Christian Chia and his two brothers – all of whom are race car drivers themselves and have competed in races all over the world. Their race history includes winning the championship at the 2014 Porsche 911 GT3 Cup Challenge Canada and then winning second place in 2016 with Scott Hargrove; the 2014 Asia GT3 Challenge, the Porsche Carrera Cup Asia (2010-2012);  and the Asian Formula Renault Challenge (2004-2008); Macau Grand Prix, Macau GT Cup (2008). For more information, visit the OpenRoad Racing Team website.

ABOUT OPENROAD AUTO GROUP
OpenRoad Auto Group is B.C.’s largest automotive dealership group with over 1,000 associates representing 18 quality automotive brands at 22 full-service car dealerships. Established In 2000, OpenRoad Auto Group offers car buyers and owners an experiential automotive retail service. With sales and service in multiple languages, OpenRoad Auto Group encourages a car buying experience based on openness, participation and expertise. OpenRoad is proud to be one of Canada’s Best Managed Companies, a CADA Laureate, and the recipient of multiple Canadian Best Employer Awards. openroadautogroup.com

MEDIA CONTACT

Tanis Sullivan
604-230-8008
tanis@tanissullivan.com

B.C. dealership looks south to pump up supercar sales

Written by Albert Van Santvoort  (April 4, 2017)
 

B.C.’s largest automotive dealership group has taken over the only supercar dealership in Washington state.

The term “supercar” defies easy explanation but is usually applied to powerful elite sports cars or grand tourers, often from high-end makers such as Ferrari (Nasdaq:RACE) or McLaren, which appeal to vehicle enthusiasts and collectors with very deep pockets. 

While Craig Stowe, founder of the Luxury and Supercar Weekend, dubbed Vancouver North America’s supercar capital in 2016 for having the highest number of supercars per capita, sales growth may have peaked.

Scotiabank’s (TSX:BNS) Global Auto Report released last month said luxury car sales in B.C. have grown 25% this year. But it warned that growth would moderate as B.C. provincial activity softens.

“I think certainly the growth trajectory has slowed,” said Dimitri Kotsalis, area general manager for OpenRoad Auto Group. “We’re not going to see the kind of increases we’ve seen in that last eight or 10 years. I think we’ll continue to see steady, slower growth but there’s still room to push the needle a little bit further in Vancouver.”

Expected slower growth in B.C.’s luxury and supercar market is causing OpenRoad Auto Group to look south. The group recently bought a Bentley, Lamborghini and Rolls-Royce (LON:RR) dealership in Bellevue, Washington.

Washington provides a newer market for the supercar industry, which has only recently started to develop significantly in that state.

OpenRoad saw Washington’s aging population with growing disposable incomes as a market it couldn’t pass up.

Despite the threat of increased trade barriers from the new U.S. president, Kotsalis is optimistic about the stability of the market based on the early days of the new administration.

“So far, what we’ve seen in early days is that the market continues to perform and seems like quite a stable market,” said Kotsalis. “Whether there will be any effect in the future remains to be seen, but for now we’re surely comfortable.”

Supercar sales in B.C. grew at five times the pace of all new car sales in 2016. That has not eaten into new car sales from lower-end brands, Kotsalis said, because supercars are usually bought in addition to, rather than instead of, other vehicles.

Blair Qualey, president and CEO of the New Car Dealers Association of BC, said low import taxes in Canada have contributed to Vancouver’s success in the supercar industry.

Countries like Malyasia and Indonesia have high import taxes to promote sales of domestic car brands. China and Hong Kong have luxury sales taxes that apply to supercars. Canada has neither.

“The supercar retail industry has been swinging way above [its] weight for some time now in the Lower Mainland.” 

 

To view the original article, visit:

https://www.biv.com/article/2017/4/bc-dealership-looks-south-pump-supercar-sales/

OpenRoad receives business award for growth, profitability & innovation

Written by Auto Remarketing Canada Staff (March 21 – 2017)

For the fifth year in a row, OpenRoad Auto Group announced that it has been honored with a Gold standard requalification as part of Canada’s Best Managed Companies program, which recognizes Canadian owned and managed companies with revenues above $15 million that demonstrate strategy, capability and commitment to achieve sustainable growth.

“It is a great honor to receive this prestigious gold standard designation once again,” Christian Chia, president and chief executive officer of OpenRoad, said in a news release. “It’s validating to be recognized for the continued efforts of our entire team to ensure that we remain one of the premier dealership groups in Canada.”

The Canada’s Best Managed Companies program has recognized successful businesses since it was established in 1993 and has become one of the country’s leading business awards programs, according to OpenRoad.

Award candidates were evaluated by an independent judging panel comprised of executives from Deloitte, CIBC, Canadian Business, Smith School of Business and MacKay CEO Forums, according to OpenRoad.

“It’s more than just financial performance,” Deloitte’s Peter Brown and co-leader of Canada’s Best Managed Companies said. “The ingredients to success also include overall business performance and sustained growth. It takes dedication and commitment from the entire organization.”

On April 19, recipients of Canada’s Best Managed Companies award will also be honored at the annual Canada’s Best Managed Companies gala in Toronto.

New dealership opens

In the past year, OpenRoad announced it opened three new dealerships and acquired Bentley, Lamborghini and Rolls-Royce in Bellevue, Wash.

The new stores include OpenRoad Volkswagen, OpenRoad Audi Boundary and OpenRoad Hyundai Boundary.

The latter is a Hyundai store in downtown Vancouver  andis the newest addition to Hyundai’s expanding Global Dealership Space Identity program (GDSI) that is being rolled-out throughout the country and globally, according to Openroad.

This store, in addition to OpenRoad Hyundai Richmond, are the first Hyundai dealerships in OpenRoad’s portfolio.

“We are pleased to bring the first GDSI Hyundai dealership and a landmark new facility that represents the maturing of the Hyundai brand to Vancouver,” Christian Chia, dealer principal of OpenRoad Hyundai Boundary, said in a news release. “The entire OpenRoad Hyundai Boundary team worked exceptionally hard to open the doors and we’re excited to be able to serve the Hyundai community at this incredible new state-of-the-art facility.”

OpenRoad Hyundai Boundary, which is a $2 million and 30,000-square-foot facilities, has become one of the premiere automotive facilities in the region, according to the company.

“With the GDSI program, Hyundai dealers coast-to-coast are raising the benchmark for what a modern, welcoming dealership can be,” Don Romano, president and chief executive officer for Hyundai Auto Canada Corp. said in a news release. “OpenRoad Hyundai Boundary is an immaculate facility that showcases the stylish, high-quality, well-equipped Hyundai vehicles in our line-up. I would like to congratulate the entire team at OpenRoad Hyundai Boundary for their successful opening.”

Additionally, the new facility is dressed with a new vehicle showroom that displays 12 vehicles indoors, 18 bays to service customer vehicles along with a service drive-thru, car wash, and indoor vehicle delivery area.

Currently, OpenRoad said it has more than 900 associates and represents 17 brands at 20 full-service car dealerships.

 

To view the original article visit: 

http://www.autoremarketing.com/arcanada/openroad-receives-business-award-growth-profitability-innovation